The answer is rebuilt every time
A vector store, chunking strategy, connectors, and glue code, stood up again for every client. The grounded answer the outcome depends on gets rebuilt with them.
Partner with ProductNow
Refer the opportunity.
Or lead the delivery.
Refer a qualified opportunity and let us deliver, or lead the solution yourself. ProductNow grounds each client's agents in live, cited answers, so the engagement stays focused on the outcome.
Grounded answers
Cited from each client's live systems, ready for the agents your team builds.
A role that fits
Refer the opportunity, or lead the solution and keep the client relationship.
One foundation, every client
Hundreds of sources, with retrieval and governance kept up. The next client starts there.
One engagement, two clear owners
Live in under 24 hours
Your team builds
- Intake agent
- Adjudication agent
- Ops copilot
- Revenue agent
ProductNow runs
- Connectors & ETL
- Retrieval (RAG)
- Reconciliation
- Governance
- Provenance
- Governed write-back
Hundreds of client sources
- Salesforce
- Jira
- Slack
- Confluence
- Snowflake
- Databricks
The problem
Every client engagement rebuilds the same context layer.
Clients hire you for outcomes. Each engagement still starts by standing up connectors, retrieval, and reconciliation before anyone can give a grounded answer.
01 02 The client's systems disagree
Revenue in finance does not match the CRM. The process in the wiki is a version behind. Someone has to reconcile it before an agent can be trusted with it.
03 Governance sits on the critical path
Regulated clients want provenance, audit trails, and a security review before an agent touches production. Building that per engagement stalls delivery.
04 Context drifts after handoff
Sources keep changing after your team rolls off. A pipeline nobody maintains goes stale, and the agents built on it degrade with it.
Who owns what
We take care of the context. You take care of the outcome.
A clean split along the layer every agent depends on. ProductNow grounds the answers for each client. Your team delivers the outcome on top, and the next engagement reuses the same foundation.
ProductNow runs
The context engine
Grounded answers
Cited answers from the client's live record. Your agents start from what is true, on a layer that is already running.
Connectors and ETL
Hundreds of sources, from any system with an API, synced on the schedule you set. New connectors are typically built within a day.
Retrieval (RAG)
Search over the live record through MCP. No vector store to stand up, tune, or keep in sync for each client.
Reconciliation
Sources are reconciled continuously. When they genuinely conflict, ProductNow finds the people who know and interviews them to close the gap.
Governance
Provenance on every answer, versioned history, an audit log, and approval gates before anything is written back.
Governed write-back
Agents act through deterministic, schema-validated actions in the client's systems of record, not free-form API calls.
Security and hosting
SOC 2 Type II and no training on customer data. Hosted, or deployed into the client's own AWS account.
Your team owns
The agents and the outcome
Discovery and the KPI
Frame the business problem and the number the engagement is measured against.
Domain models and ontologies
Bring your industry ontologies and domain models. We keep the context underneath them current.
Agent design and evals
The workflows, orchestration, prompts, and evals that deliver the result, on the framework your engineers already use.
Integration and change
Fit the agents into the client's teams, operating procedures, and day-to-day work.
The outcome, delivered
You deliver the result and keep the relationship. The same context engine is already there for the next client.
The handoff: MCP and governed actions. Agents read context through MCP and change client systems only through governed actions.
How a joint engagement runs
Grounded answers on day one. Outcomes in production sooner.
The context layer stops being a project inside the project.
- 01
Day 1
Connect the client's main sources
We connect the context engine to the client's core systems and configure the first action agent. That setup comes with the platform, so you don't have to staff it.
- 02
Week 1
Build agents on live context
Your engineers point their agents at ProductNow through MCP and start on the workflow that matters, against grounded, cited answers.
- 03
Before go-live
Prove it against the KPI
Evaluate the agents on real cases. Gaps in the context become interview questions for the client's experts, not guesses.
- 04
After handoff
Context stays current
The engine keeps syncing and reconciling after your team rolls off, so the agents you shipped keep working and the next workflow starts from a stronger base.
In practice
One context layer across insurance
Insurance teams connect policy, underwriting, claims, service, and expert decisions once, then build governed workflows on the same current context.
Explore the workflowsFits the client's stack
Sits alongside what your client already bought.
ProductNow connects hundreds of sources and adds the context layer without asking the client to rip out a platform they already paid for.
Data platforms
Connect Snowflake and Databricks as sources, and hand analytical questions to Cortex and Genie. The client's data platform stays where it is.
- Snowflake
- Databricks
- Cortex
- Genie
Systems of work
Tickets, code, CRM records, documents, and conversations. Hundreds of sources, reconciled into one governed record.
- Salesforce
- HubSpot
- Jira
- GitHub
- ServiceNow
- Zendesk
- Slack
- Teams
- Confluence
- Google Drive
- 100s more
Agent runtimes
Any MCP-compatible agent reads the same context, so your engineers keep the models and frameworks they already use.
- Claude
- ChatGPT
- Gemini
- Your own agents
These are examples, not the full list. ProductNow supports hundreds of sources, and if a source with an API isn't covered yet, we build the connector, typically within a day.
Governed by design
Clear the client's security review once, not once per agent.
The controls regulated clients ask for live in the context layer, so every agent you build on it inherits them.
Cited and traceable
Every answer is attributable to the source record it came from, so your agents' reasoning can be checked.
Audited end to end
Agent runs, tool calls, and proposed versus applied actions are logged, including who approved each one.
Human in the loop
By default an agent asks before it edits or writes back. The client decides where automatic mode is allowed.
Versioned
Every change to the record is versioned, so you can see what an agent knew and when it knew it.
Enterprise-controlled
SOC 2 Type II, tenant isolation, and no training on customer data. Hosted, or deployed into the client's AWS account.
Model-agnostic
No lock-in to one model provider. Each client can set its own model preferences.
Ways to partner
Choose how you want to work together.
Introduce a qualified opportunity and let ProductNow deliver, or own the client outcome while we run the context layer underneath.
01
Referral partners
You refer. We deliver.
For advisors, technology partners, and consultancies that uncover a client context problem but do not want to staff the implementation.
- Bring us a qualified client, the workflow they want to improve, and why it matters now.
- ProductNow leads scoping, onboarding, and implementation. You can stay close to the relationship.
- Referral terms are agreed up front for each qualified opportunity.
The simplest place to start if you want to learn how we work before owning delivery.
02
Solution partners
You lead. We power the context.
For systems integrators, AI delivery firms, and consultancies that want to own the client outcome and build on ProductNow.
- Your team leads discovery, agent design, change management, and delivery of the client outcome.
- ProductNow connects the client's systems and keeps the grounded context layer running underneath.
- Resell, embed, or white-label ProductNow as part of your delivery.
Start here when you have an active AI delivery practice and a client engagement ready to move.
Built for solution partners
A shared pipeline
We bring you engagements that need forward-deployed engineering and domain modeling. You bring us clients with a context problem.
Enablement for builders and sellers
Hands-on training for your architects and engineers, plus problem framing, objection handling, and positioning for your sellers.
A direct line to our engineers
A shared channel with the engineers building the engine, on a cadence that matches your delivery volume.
A workspace for your team
Your own ProductNow workspace, with credits funded, to build demos and accelerators before the first client.
Hundreds of sources, plus connectors on request
Hundreds of sources are supported today. If a client's system has an API and isn't covered yet, we build the connector, typically within a day.
A say in the roadmap
What you see in the field shapes the connectors, actions, and expert interviews we build next.
Terms that match the engagement
We shape terms around who brings the opportunity, who leads delivery, and how ProductNow appears in the client engagement.
- Referral fees
- Resale
- Embedded
- White-label
Bring us one engagement you're scoping now.
Bring one engagement. We'll ground the answers from that client's systems, and your team delivers the outcome on top.
- 01
A working session on one client engagement and the systems it touches.
- 02
A ProductNow workspace for your team, credits funded, to build against.
- 03
One joint opportunity, delivered with your agents on our context engine.